Accommodation is now closed

Existing bookings

If you have any queries regarding your exisitng booking please email

New bookings

Conference discounted rates are no longer available at Novotel South Wharf or Pan Pacific Hotel, and we are no longer taking any new bookings.

If you still require accommodation for the conference, please book direct with the hotel via your corporate travel agent or via online sites such as Wotif, Last Minute or

Quest Apartment Hotels also has several properties located in Melbourne CBD and surround. Check availability and book online here. 

Please note bookings make with the Quest or direct with a different hotel are subject to their own terms and conditions.

Room rates

Rates are in Australian dollars (AUD$) for room only.

Hotel Room Type & Bedding
Rates per room per night
Cancellation Policy
Novotel South Wharf
7 Convention Centre Pl, South Wharf
1 min Walk
Standard Queen Room
1 x Queen Bed
Closed Before 30 Days- No Cancellation Fee
Less than 30 days- 100% Cancellation Fee
No Show- 100% Cancellation Fee
Pan Pacific Melbourne
2 Convention Centre Pl, South Wharf
1 min Walk
Deluxe King
1 x King Bed

Family Queen
1 x Queen & 1 King Single
Closed Before 30 Days- No Cancellation Fee
Less than 30 days- 100% Cancellation Fee
No Show- 100% Cancellation Fee


Additional Information


The rates per room per night are inclusive of goods and services tax (GST), which is charged by the hotel on check in or check out. The hotels may charge you a surcharge for credit card transaction fees.

The hotel may charge a one night deposit on or after Monday, 16 September 2019. Attendees must settle the balance of their account and any incidentals upon check out.

Cancellation policy

Please ensure you read the above cancellation policy for the hotel you have selected. Please note that cancellation policies listed on individual hotel websites do not apply, as the above rates are contracted at a group rate.

Please note that reductions of night/s are considered as cancellations of that night/s, and charges will apply, as per the above.

Early/late arrival

Most hotels allow you to check in from 2pm. If you wish to check in earlier, additional charges will apply. If you will be arriving after 6pm, please notify the conference office.

Change of booking

All changes to bookings must be forwarded in writing to the conference Office. After Monday, 16 September 2019, any changes cannot be guaranteed, and cancellation policy applies.

Your details

Please be advised that your name, credit card details and email address will be forwarded to the hotel, for the purposes of payment, booking number or advising any special requests that you may have. You details will be sent to the hotel securely from Think Business Events.